CARYN WILLE

Some samples of my work are below. Contact me for detailed case studies.

Seattle Opera

I was the Lead UX Designer for a complete redesign (including full site architecture redesign) of Seattle Opera’s website. They were needed a mobile friendly experience to enhance the overall experience of their patrons.

Interface Design (responsive), Information Architecture, Usability Testing

Key Solutions

Designed a unique a calendar experience that used a single view to combine the benefits of the traditional theater approach of having a separate calendar view and list view for events.

Conducted remote card sorting exercises (both open and closed) with Seattle Opera end users to inform new architecture structure. Conducted usability study to identify existing usability issues and key goals for the redesign.

Outcome

“We want the Seattle Opera calendar,” became a common request from Adage’s many theater clients. This redesign launched in 2015 and the interaction design is still intact 5+ years later.

Live screenshot of redesigned calendar (January 2020)

Live screenshot of redesigned calendar (January 2020)

Cox Communications

Cox Communications is a telecommunications provider. While at FCB Global I was the Lead UX Designer on the Cox Communications account.

Digital Strategy, Interface Design, Information Architecture, User Research

Immersive promotional page for launch of new version of flagship product

Immersive promotional page for launch of new version of flagship product

Customer experience sitemap

Customer experience sitemap

Mobile first buyflow redesign

Mobile first buyflow redesign

Cox primary persona

Cox primary persona

Wireframes for logged in customer experience

Wireframes for logged in customer experience

CloudCoreo

CloudCoreo was a cloud security startup. I was the Lead UX Designer until CloudCoreo was acquired by VMware in 2018.

UX team of one: Interface Design, Information Architecture, Copywriting, User Research